Objectives of Information Centers on Drugs and Poisons:
1.    Responding to questions from the general public and medical groups.
2.    Educating on optimal drug use and preventing excessive consumption among the general public.
3.    Collecting specific drug-related issues such as raw materials, formulations, packaging, etc., as well as their side effects, and proposing solutions.
4.    Collaborating with medical groups in prescribing medications and preventing prescription errors.
5.    Gathering opinions from doctors regarding medications, their effectiveness, and suggesting new drugs be added to the official list of medications in the country.
6.    Providing necessary initial information to poisoning victims, their companions, and medical staff to prevent adverse effects from poisonings.
7.    Organizing pharmacovigilance and toxicovigilance efforts at a national level.
8.    Educating medical groups on various aspects of drugs and poisons.
9.    Holding scientific educational courses on drug information dissemination.
10.    Expanding drug and poison information centers nationwide.
11.    Collecting and analyzing findings from drug and poison information centers.
12.    Collaborating with international organizations and global drug and poison information networks.

Duties of Experts at the Drug and Poison Information Center
1.    Obtaining necessary information from applicants (general public and medical colleagues) and provide the required scientific information, considering the knowledge and qualifications of the applicant.
2.    Follow up on cases.
3.    Consult with the relevant specialist when necessary.
4.    Complete drug and poison information forms or report drug side effects.
5.    Review and collect statistics from various aspects.